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Dial *#06# on your phone to get the IMEI.
Service Description
Supported CarriersMetro by T-Mobile |
Supported ModelsAndroid devices with the Device Unlock app iPhone is not supported |
Unlock Requirements
- Device active on Metro for at least 180 days and not reported lost, stolen or blocked.
- Metro's own rule moved from 180 to 365 days of activation for devices activated after May 2024, which is why many recent units come back Not eligible.
| Refund Policy Automatic if rejected |
Important Notes
- Once submitted the order is processed automatically and cannot be cancelled.
- A rejected order is refunded to your balance automatically, in full.
- Submitting the wrong carrier, an unsupported model or an already unlocked IMEI still consumes the order.
- The unlock is pushed to the Device Unlock app: open the app on the phone after completion to apply it.
Service Description
Supported CarriersMetro by T-Mobile |
Supported ModelsAndroid devices with the Device Unlock app iPhone is not supported |
Unlock Requirements
- Device active on Metro for at least 180 days and not reported lost, stolen or blocked.
- Metro's own rule moved from 180 to 365 days of activation for devices activated after May 2024, which is why many recent units come back Not eligible.
| Refund Policy Automatic if rejected |
Important Notes
- Once submitted the order is processed automatically and cannot be cancelled.
- A rejected order is refunded to your balance automatically, in full.
- Submitting the wrong carrier, an unsupported model or an already unlocked IMEI still consumes the order.
- The unlock is pushed to the Device Unlock app: open the app on the phone after completion to apply it.